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Mail Couriers Sample Essay & Outline

Postal services job of the conventional mail courier has changed over the years with the advancement in technology. The postal services were designed to increase the physical reach of the mail services. Every house was fitted with a postal box, which would be filled with mail by the mail carriers and women (Zuckerman, 2002). To reach all the people with post boxes, the postal services had to employ adequate number of employees to carry out the jobs (Landy, 1997).

The reliance on the postal services was high since the people received virtually all their mails from the postal services. The structure of the postal services has affected adversely by the advancements in technology whereby the focus was no longer on the physical distribution network but on the virtual solutions. Most of the mails included bills and paychecks (Borman, Ilgen & Klimoski, 2003). However, the technological advancement has led to the development of new ways of handling the services (Landy, 1997). Communication has also changed whereby there is an insistence on the immediacy of response. The postal services cannot offer the demanded service specifications.

Technology has provided the traditional postal series customer with new options of communicating, that has an immediate feedback mechanism. The technologically improved systems have better appeal to the customers leading to the migration of the customers to the advanced communication system (Borman, Ilgen & Klimoski, 2003). The traditional billing services conducted via postal services have been replaced with automated systems that rely on software. The job of the mail carrier has been adversely affected by the technology such that it has turned out to be redundant. Attempts to absorb all the former mail men have failed since not all of them manage to make the transition between jobs.

References

Borman, W., Ilgen, D., & Klimoski, R. (2003). Industrial and organizational psychology. New York: Wiley.
Landy, F. (1997). Early influences on the development of industrial and organizational psychology. Journal Of Applied Psychology, 82(4), 467-477.
Zuckerman, A. (2002). Managing technology. Oxford: Capstone Pub.